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Coaching Winning Performance
Approximate length of program – 1 day

Program Description

Coaching - a series of self-initiated activities directed toward correcting low performance, improving average performance, and encouraging, maintaining, and enhancing high performance.

Program Goal

Participants will learn how to coach employees to develop or acquire job knowledge or skills and improve productivity.

Program Outline and Learning Objectives

• Demonstrate an understanding of learning moments
• Understand the personal and organizational benefit of developing coaching partnerships
• Assess your own coaching skills
• Understand and implement the RAP coaching process
• Recognize types of feedback and have strategies for giving and receiving feedback effectively
• Use questioning techniques to facilitate learning moments
• Develop an environment that fosters trust and open communication

Business Issues Addressed

• Performance and productivity
• Teamwork
• Employee retention
• Employee morale and motivation
• Organizational culture

Target Audience

Customized for Senior Leaders, Supervisors, and Managers

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