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Leading Through Change:  Plan to Succeed
           by Karen Mantyla, Quiet Power, Inc.

Approximate length of program – 1 day

Part 1 - Introduction

• Welcome
• Logistics
• Introduction – Karen Mantyla – background in leading change with Fortune 500 corporation
• Participant objectives
• Objectives of session include how to:

• Identify the realities and key elements of change
• Understand why organizations succeed or fail in transformation
• Develop the right pathway to effectively deal with change
• Lead change for yourself
• Create an action plan to effectively deal with change

Part 1 – Leading Through Change – The Foundational Behaviors

• Face the reality of ongoing change
• Understand why many organizations fail during change
• The key questions employees have about change
• The key elements about change
• Understand what needs to be done
• Prepare for change
• Set a vision and goals
• Mind Set and Attitude success points during change
• You
• Working together as a team

Individual and Group Activity
Attitude Checklist

Part 2– Dealing Effectively With Change

• Recognize the different stages of change
• Identify how different styles of work behavior respond to change
• Change progression:
• Resist
• Avoid
• Accept
• Embrace

• Overcome resistance – tips to help yourself and others

• Group Activity

Part 3 –Communicating During Change

• Critical success factors for communication
• How to avoid “communication casualties” especially during change
• How to select the right words to convey the right message
• Communicate often with up-to-date information (as known):
• Written
• Verbal
• Team communications – elements for success
• Communications checklist

Part 4 – Creating a Change Management Action Plan

• Planning for Success - Critical Success Factors
• Individual and group collaboration
• Develop your strategy and goals
• Create short term wins and timelines
• Create an action plan
• Individual goals
• Team goals
• Communication plan
• Check for success along the way
• Change method(s) based on current needs
• Anchor and reinforce the role model of successful change behaviors
• Personal pathway to success - checklist

VIDEO

• Review participant objectives
• Closing remarks
• Evaluation

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