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TRUST: The Ultimate Test
Approximate length of program – ½ to 1 day

Program Description

Trust is the foundation of constructive working relationships; it is fragile, and it must be earned and fostered. This course deals with key issues of trust and working relationships.

Program Goal

Learners will identify what attitudes and behaviors either enhance or erode trust. Building trust begins with looking in the mirror and examining results, integrity, and concern for others and the organization.

Program Outline and Learning Objectives

• Learn what trust is and what role it plays in positive, highly functional, supportive relationships
• Learn how we earn trust
• Understand how communication, conflict resolution, and the relationship bank account foster trust
• Understand why trust is the essential ingredient in every human transaction

Business Issues Addressed

• Trust and betrayal in the workplace
• Employee morale, motivation, and commitment
• Hiring and retention
• Working relationships
• Team performance
• Organizational culture

Target Audience

Customized for Senior Leaders, Supervisors, Managers, and Employee levels

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